Meter Reading

For reading your meter please follow the 3 steps below. Please remember to replace the lid after reading.

 STEP 1   Locate your meter box, generally found towards the front of a property, near the street. The box is typically in a direct line with the main outside faucet. It is housed in a concrete or plastic box usually marked "water". Remove the lid by using a tool such as a large screwdriver. Insert the tool into one of the holes and pry the lid off. A majority of our meters are electronically or radio read type meters, PLEASE be very careful when removing the lid so as to not to damage the wires.

STEP 2   Once you open the meter box lid, lift the protective cap on the meter. On the face of the meter, there is a large dial and a display of numbers or a LED panel. For the residential meter, each rotation of the dial measures 10 gallons. On the radio read mters there is a rate display for gallons flowing through the meter. Read the number display from left to right. Be sure to include the stationary zero. This is your meter reading. Meters measure water in gallons. Charges for the amount of water consumed are rounded to the nearest thousand gallons used during a billing period. Compare that reading to what your bill states as your current or present reading.

STEP 3   Keep in mind that you might be checking your meter on a date different from the one used for billing. This could result in a difference in the amount you find, compared with the amount on which your bill is based. However, if your reading is considerably higher than what is on your bill, check for a leak or try to determine the source of large water usage. If your reading is significantly lower than the reading on your bill, please contact us and let us assist you in determining the problem.

** Please Note** It is illegal to tamper with a water meter and any of the fittings in the meter  box.

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